Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

NAMA AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our website, application, and related services (collectively, the "Service").

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Account information (e.g., name, email, password)
  • Payment details (if applicable)
  • Uploaded files or data input into the Service
  • Communication with our support team

b. Automatically Collected Information

  • IP address
  • Device type and operating system
  • Browser type and settings
  • Usage data (e.g., pages visited, features used, timestamps)

c. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember user preferences
  • Analyze traffic and usage patterns
  • Improve the performance and security of the Service

You may control cookies via your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate the Service
  • Personalize user experience
  • Improve and develop new features
  • Communicate with you (e.g., service updates, marketing with your consent)
  • Detect and prevent fraud, abuse, or legal violations
  • Comply with legal obligations

3. AI and User Data

  • Inputs and outputs may be processed by our AI models.
  • We may use anonymized or aggregated data to improve our AI systems and service quality.
  • We do not use your uploaded content to train our AI models unless you explicitly consent.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers: For hosting, payment processing, analytics, and customer support
  • Legal authorities: If required by law or to protect our rights
  • Business transfers: In case of a merger, acquisition, or sale of assets

All third parties are required to comply with strict confidentiality and data protection standards.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, contact us at namaai.solution@gmail.com.

7. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security audits and monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We take steps to ensure adequate protection for such transfers, including standard contractual clauses where required.

9. Children's Privacy

Our Service is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or by posting a notice on our website. Continued use of the Service after changes become effective constitutes your acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: namaai.solution@gmail.com

NAMA AI